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Privacy Policy

Last Updated: September 30, 2024

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE.

Introduction

FX STB Platform ("FX STB," "we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, how we use and share that information, and your choices and rights related to your personal data. Please take the time to read this Privacy Policy carefully. By accessing or using our website, or any of our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue using the Site immediately.

When does this Policy apply?

This Privacy Policy applies to your interactions with the Site and any information collected online. It does not apply to offline activities or any third-party websites you may access through links on the Site. By using the Site, you agree to the collection, use, and sharing of your personal information as described here. Please review the Terms of Service, which govern the use of the Site and this Privacy Policy.

Applicability to EU/EEA Residents

If you are located in the European Union ("EU") or the European Economic Area ("EEA"), special provisions outlined in the sections titled "Rights of EU/EEA Residents" and "International Data Transfers" may apply to you. These provisions comply with the EU's General Data Protection Regulation ("GDPR") and offer additional rights and protections regarding the collection and processing of personal information.

What Personal Information Do We Collect?

We collect various types of personal information when you interact with the Site. The categories of personal data we may collect include:

  • Contact Information: Name, email address, postal address, telephone number, or other similar contact details.
  • Account Information: Username, password, security questions, and related authentication details.
  • Transaction Data: Details about services you have subscribed to or purchased, such as subscription history and billing details.
  • Technical Data: IP address, browser type and version, operating system, and device identifiers.
  • Usage Data: Information about your browsing activity, interactions with the Site, and the resources accessed.
  • Marketing Preferences: Your preferences in receiving marketing and communications from us.
  • Sensitive Information: We do not collect any special categories of personal information, such as health data or biometric data, unless required by law and only with your explicit consent.

How Do We Collect Your Information?

We collect personal data directly from you when you register an account, subscribe to services, contact us for support, or complete forms. We also use automated technologies:

  • Cookies: Small text files that help us track your activity and preferences.
  • Web Beacons: Invisible images used to understand email or webpage interactions.
  • Analytics Tools: We use third-party tools like Google Analytics to understand user engagement.

How Do We Use Your Personal Information?

We process your information for service provision, customer support, personalization, marketing (with opt-out), legal compliance, and security purposes to protect our systems and users.

Cookies and Similar Technologies

We use session and persistent cookies to improve your experience. You can control these through your browser settings, though some features may be limited if cookies are disabled.

How Do We Share Your Information?

We do not sell your data. We share only with corporate affiliates, trusted service providers (payment/IT), as required by law, or with your explicit consent.

Data Retention & Security

We retain data only as long as necessary and implement industry-standard security measures. While we strive for absolute security, users are responsible for keeping credentials confidential.

Your Rights

Depending on your location, you have the right to access, rectify, erase, or restrict the processing of your data. You may also object to certain processing activities.

International Data Transfers

Your data may be processed in countries with different protection laws. We take necessary measures to ensure your data is protected in accordance with applicable regulations.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@fxstb.com

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